Using Tech Apps (formerly Self Service) on a University-Owned Mac

Tech Apps (formerly Self Service) is an application that lets you install available software, network printers, and perform updates on your university-owned Mac computer without needing administrative rights.  If you do not have Tech Apps, please contact us at 906-487-1111 or email IT Help to enroll your Mac.

Tech Apps Instructions

  1. You'll find Tech Apps in Applications (Select from Finder Menu: Go > Applications); you can also select it from the Launchpad.
    Applications menu
  2. Select the Log In button and enter your Michigan Tech username and password at the prompt.
    login screen
     Application catalog
  3. The available software installations are organized in categories in the left sidebar. Select All to view all available items, or select from the available categories:
    • Core Applications
    • Extra Software
    • Printer Drivers
    • OS X Updates/Upgrades
    • Troubleshooting
    • Printers
      Activity log
  4. If an application is not installed on your Mac, the option to Install will be available. Select the i button for a brief description of the application. Selecting the Install button will begin the installation process.
  5. You can see what's currently being installed, as well as your installation history, by selecting the Activity tab.
    Self-service activity view 
  6. To send feedback to IT via email, select the Feedback link in the left sidebar.
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Details

Article ID: 71582
Created
Wed 2/6/19 1:03 PM
Modified
Fri 2/8/19 8:01 AM