Services A-Z (13)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

I

Infrastructure

Projects involving Storage, Virtual Machines, web hosting, data center or other infrastructure services.

K

Knowledge Base Article Request

Use this service to request a new knowledge base article,

P

Project Request - Business Intelligence

Request a Business Intelligence application

Project Request - General Audio Visual

Audio / visual imlementations other than new classroom / conference room or digital signage systems.

Project Request - IT Internal

Building out Governance approved form

Project Request - Media Technology Build

New installations of media technology. From Sponsor agreement to a project charter, including estimated costs and timeline, through to build completion and sponsor acceptance. Typically proceeded by a MTS Scoping project.

Project Request - Media Technology Scoping Project

A Media Technology Scoping project starts with a request for new media technology to be installed into a designated space (such as a classroom, conference room, etc). During scoping the Media Technology team gains an understanding of the requirements, timeline and budget, and moves through the process of designing and estimating, to the point where a design and timeline for completion of the installation is mutually agreed to with the sponsor, and a Media Technology Build project is chartered to complete the delivery of the installation as agreed.

Project Request - Upgrade an Enterprise System

Upgrade an Enterprise System

Project Request for a New Enterprise System

Create a new Enterprise System

Project Request for Digital Signage

New installation (or major renovation) of a digital signage system.

Project Request to Modify an Existing Enterprise System

Modify an existing Enterprise System

S

Security

Projects involving the security of servers, networks or other IT assets

T

Telecommunications

Telephone, Wi-Fi and Network Communications Projects